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Rant: Shop fees (Read 2082 times)
horns98
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Rant: Shop fees
May 7th, 2010 at 2:25pm
 
I recently had my boat's oil changed, they charged me $20 in "shop fees." I asked what the charge was all about, they told me they charge that for rags, towels and things like that.

WTF? How the hell are they spending $20 on towels for an oil change?

I won't be going back there. I won't bad mouth a dealer here, but that's some crap.
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Owtlaw
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Re: Rant: Shop fees
Reply #1 - May 7th, 2010 at 5:09pm
 
I don't know a shop that doesn't charge a shop supply fee.  Usually either a flat or a percentage based on hours.

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Owtlaw
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nathan
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Re: Rant: Shop fees
Reply #2 - May 7th, 2010 at 8:33pm
 
do it yourself and save the money
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Re: Rant: Shop fees
Reply #3 - May 8th, 2010 at 7:58am
 
I've thought this too, that's a rip off for an oil change. I can maybe understand a disposal fee. But a shop fee? That's just tacked on profit. I think what I like least about it is that they never tell you up front, it's always a surprise how much it is when you are paying your bill.
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Wake man
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Re: Rant: Shop fees
Reply #4 - May 11th, 2010 at 9:13am
 
nathan wrote on May 7th, 2010 at 8:33pm:
do it yourself and save the money


Yea I'm sure it's a quarter the price too
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Re: Rant: Shop fees
Reply #5 - May 19th, 2010 at 6:49pm
 
I will jump in on this.  I charge 10 percent of labor up to 25 dollars for shop supplies.  I quote that when I provide an estimate for service or repair.  For oil changes I do not charge shop supplies.  I do charge a disposal fee.  Now, with that being said, of course, all shops are different.  I use the shop supplies fee for solvents, parts washing, rags, cleaners etc.  Instead of charging for individual bottles, cans and rags, topping of p/s or gear lube on each repair the cost is spread out.

Mike

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Re: Rant: Shop fees
Reply #6 - May 21st, 2010 at 8:28am
 
I don't think anyone minds when it is quoted up front because then you know what to expect. When you show up and get your boat after the $100 service and it's $120. That's kind of irritating.
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Re: Rant: Shop fees
Reply #7 - May 21st, 2010 at 2:28pm
 
I agree....
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